Social Media Analysis and Customer Behaviour Research Proposal

Social Media Analysis and Customer Behaviour - Research Proposal Example With this accessibility and transparency of information the decision making process of the consumer is highly influenced. Traditional methods of advertising through the use of mass media have become highly ineffective as the consumers are eager to seek more information directly from the company. Therefore, companies have to work the market and find out the reception of the consumers to their brand, what influences their decisions positively and negatively (Lee, 2013). In this paper we shall examine the influence of social networks on the decision of a buyer. The first segments will presents an introduction to the chosen theme which includes the background and statement of the problem, the objectives and significance of the study, in the next chapter relevant information on literature review will be clearly provided from previous specialized studies. The third chapter will describes the research methodology and data analysis and final conclusions of the study. Marketing was done mainly through the mass media, advertisements would run on televisions and announced on the radios. Telemarketers would call consumers to market their brands and offer promotion services. This was all done beforeinvent of the online platform. The consumers would rely on the information offered by the manufacturers on the advertisements about the products.In the 20th century the internet was in full force and various social sites would connect people online, through easily- accessible and innovative features various social sites have linked people from different places in the world and has helped the layman connect with professionals. The use of mobile based platforms has increased the online presence of consumers as most people subscribe to different social sites. Companies have embraced this trend and established multiple accounts that offer customers services to their consumers. The online presence has made today’s consumer more divulging with